Help and information lines


State helpline, which is also used as a crisis information line in the case of crises.


(in Estonian)


(in Russian)

646 6666

(for young people)

Urgent psychological help hotline

On the Internet:


(in Estonian)


(in Russian)

Hotline of NGO Eluliin

On the Internet:

631 4300

Psychological crisis intervention helpline

116 006

National victim support helpline (round the clock)
Online counselling:,,

16 662

Poisoning helpline provides advice and help in the case of any poisonings. The information helpline runs by the Health Board is open:


Elektrilevi’s hotline for reporting outages provides information in the case of power cuts.


You can report any obstructions on roads to the Road Information Centre hotline.

You can find information about road conditions on the Road Administration’s webpages and


The family physician information line provides advice in the case of health problems which do not require urgent intervention.


The paediatrician information line is open every day from 08:00 to 24:00, call fee is 1 euro per minute.


Helpline for women is an anonymous hotline for women who are experiencing domestic violence.

116 111

Child helpline 116111 is a round-the-clock free of charge service for reporting a child in need of help or asking advice on topics related to children.

9001 032

Fee-based weather information from the State Weather Service – call fee 1.10 euros per minute.


By calling the rescue service information line, you can ask advice on the security of your home and report dangerous buildings.

(+372) 5301 9999

The 24 h information line of the Ministry of Foreign Affairs provides advice and assistance when you get into trouble abroad.

14410 (24 h)

Tallinn Municipal Police helpline

+372 7358 536 (Monday-Friday 8:00-16:30)

Hotline for infectious animal disease and zoonosis