Code of conduct for crisis situations

Help and information lines

1247State helpline, which is also used as a crisis information line in the case of crises.
126 (in Estonian)
127 (in Russian)
646 6666
(for young people)		Urgent psychological help hotline
On the Internet: www.kannatanuabi.ee
6558088 (in Estonian)
6555688 (in Russian)		Hotline of NGO Eluliin
On the Internet: www.eluliin.ee
631 4300Psychological crisis intervention helpline
116 006National victim support helpline (round the clock)
Online counselling: www.peaasi.ee, www.lahendus.net, www.palunabi.ee
16 662Poisoning helpline provides advice and help in the case of any poisonings. The information helpline runs by the Health Board is open: 24/7
www.16662.ee
1343Elektrilevi’s hotline for reporting outages provides information in the case of power cuts. www.elektrilevi.ee
1510You can report any obstructions on roads to the Road Information Centre hotline.
You can find information about road conditions on the Road Administration’s webpages www.mnt.ee and www.tarktee.ee
1220The family physician information line provides advice in the case of health problems which do not require urgent intervention. www.1220.ee
1599The paediatrician information line is open every day from 08:00 to 24:00, call fee is 1 euro per minute.
1492Helpline for women is an anonymous hotline for women who are experiencing domestic violence.
116 111Child helpline 116111 is a round-the-clock free of charge service for reporting a child in need of help or asking advice on topics related to children. www.lasteabi.ee
9001 032Fee-based weather information from the State Weather Service – call fee 1.10 euros per minute. www.ilmateenistus.ee
1524By calling the rescue service information line, you can ask advice on the security of your home and report dangerous buildings.
(+372) 5301 9999The 24 h information line of the Ministry of Foreign Affairs provides advice and assistance when you get into trouble abroad.
http://reisitargalt.vm.ee/
14410 (24 h)Tallinn Municipal Police helpline
(+372) 7358 536 (Mon-Fri 8:00-16:30)Hotline for infectious animal disease and zoonosis